Rendez-vous Responsable Delivery and return costs at your expense Shipping within 15 working days

 

Rendez-vous Responsable Delivery and return costs at your expense Shipping within 15 working days

Cher Orta

The answers to your questions

  Our collections

My size is no longer available, will there be a restock?

We do not usually plan to restock our items. However, we may receive returns from our customers.

This is why we invite you to register for the restocking alert on the product sheet of the item that caught your eye.

In the event of a customer return, you will be notified by e-mail.

How do I choose the right size for me?

It's understandable that it's always a bit tricky to know which size to choose at a distance.

First of all, you should know that at Orta,

  • size XS is a 34,
  • size S is a 36,
  • size M is a 38,
  • size L is a 40 and size XL is a 42.

In addition, we invite you to read the description of each item on its product sheet, where we offer tips to help you choose the right size for you!

Finally, if in doubt, we are of course happy to help! You can contact us by email or phone. We will be delighted to give you some advice.

How do I maintain my items?

On each of our product sheets you will find tips to look after your Orta pieces and treat them with love.

Here are a few tips:

For your jumpers and knitwear: We recommend washing them by hand and inside out.

However, if you want to wash them in the machine, wash them cold on a delicate cycle to avoid breaking the fibres of your lovely jumper. Also, make sure you use very little detergent and use the gentlest possible spin cycle.

In addition, there are washing bags that are ideal for preserving your knitwear for as long as possible. Do not use fabric softener.

To avoid deforming your jumpers, let them dry flat and then fold them before putting them in your wardrobe.

For your Orta jeans: We recommend that you wash them (not too often) in the washing machine at 30°. For your jeans to last, we recommend washing and ironing them inside out.

For all our viscose creations: We recommend washing at 30°. Viscose is a delicate material and may shrink slightly in the washing machine.

It is therefore advisable to iron the design on the reverse side at a low temperature and on the slightly damp fabric.

For our coats : Dry cleaning is recommended.