Order without any fears. Your shippings and your returns are offered (from 150€ of purchase) from Metropolitan France, Belgium, Germany, the United Kingdom, the Netherlands and Luxembourg. ♥
Each of our product sheets contains advice on how to take care of your Orta items and how to treat them with love and care ♡
Here are some quick tips:
For your sweaters and knitwear: Hand wash them inside out. However, if you want to machine wash them, wash them on a cold, gentle cycle to avoid breaking the fibers of your beautiful sweater.
There are also washing pouches that are perfect for preserving your knitwear as long as possible. Fabric softener should be avoided.
To avoid your sweaters losing their shape, let them dry flat on a surface and then fold them before putting them away in your wardrobe.
For your Orta jeans: We recommend that you wash them (not too often) in the washing machine on a 30° cycle. To ensure that your jeans will last a long time, we recommend washing them and ironing them inside out.
For all our beautiful shirts: We recommend washing them on a 30° cycle.
For our coats: we recommend dry cleaning.
Each product sheet contains all our advice for taking care of your Orta items ♡
A problem with one of our creations? Do not hesitate to contact us by email at firstname.lastname@example.org so that we can find a solution together :)
Yes, we have implemented a pre-order system that allows you to pre-order items that « Sold Out » very quickly when our collection was released. The creations that go into pre-orders are determined according to our customers’ demands and our workshops’ production capacity.
Don’t hesitate to subscribe to our creations’ restock alerts. It is thanks to your numerous returns and subscriptions to restock alerts that we choose the items that will be available for pre-orders.
To find out more about our pre-orders system and how it works, go here.