Free shipping on all orders above €150
from Metropolitan France, Belgium,
Germany, the Netherlands and Luxembourg.

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Order without any fears. Your shippings and your returns are offered (from 150€ of purchase) from Metropolitan France, Belgium, Germany, the United Kingdom, the Netherlands and Luxembourg. ♥

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  Our collections :

  • How often does Orta launch new collections?

    Each month, we offer you a new collection on our e-shop. Don’t hesitate to join us on social media (Facebook, Instagram, Linkedin et Pinterest) and to subscribe to the newsletter to discover new creations and be notified of the release of our collections.

  • How do I take care of my Orta items?

    Each of our product sheets contains advice on how to take care of your Orta items and how to treat them with love and care ♡

    Here are some quick tips:

    For your sweaters and knitwear: Hand wash them inside out. However, if you want to machine wash them, wash them on a cold, gentle cycle to avoid breaking the fibers of your beautiful sweater.

    There are also washing pouches that are perfect for preserving your knitwear as long as possible. Fabric softener should be avoided.

    To avoid your sweaters losing their shape, let them dry flat on a surface and then fold them before putting them away in your wardrobe.

    For your Orta jeans: We recommend that you wash them (not too often) in the washing machine on a 30° cycle. To ensure that your jeans will last a long time, we recommend washing them and ironing them inside out.

    For all our beautiful shirts: We recommend washing them on a 30° cycle.

    For our coats: we recommend dry cleaning.

    Each product sheet contains all our advice for taking care of your Orta items ♡

    How do I take care of my Orta items?

    A problem with one of our creations? Do not hesitate to contact us by email at bonjour@orta-store.com so that we can find a solution together :)

  • Do you offer pre-orders?

    Yes, we have implemented a pre-order system that allows you to pre-order items that « Sold Out » very quickly when our collection was released. The creations that go into pre-orders are determined according to our customers’ demands and our workshops’ production capacity.

    Don’t hesitate to subscribe to our creations’ restock alerts. It is thanks to your numerous returns and subscriptions to restock alerts that we choose the items that will be available for pre-orders.

    To find out more about our pre-orders system and how it works, go here.


ORDER WITH CONFIDENCE!

Your return shipping fees are free from 
Metropolitan France, Belgium, 
Germany, the Netherlands 
and Luxembourg!
Don’t wait any longer to try
the pieces of your choice ♡