Delivery & Returns

Return & Refund

1. Return time

   

   Good news!

   We offer free returns. In order to be eligible
   for a refund, you have to return the item within
   14 days of receiving your order.

   Returns are available for Metropolitan France, Belgium, Germany, the Netherlands, and Luxembourg.

2. Request a return

   

   Go to “My account” at the top right corner of your screen.

   Click on “My returns”.

   Select the items you want to return.

   You just have to download the label to stick on your package.

3. Prepare your parkage

   

   The items must be in the same condition (new, unworn, and unwashed) and arrive in the same packaging that you received them in.

   In the opposite case, we’ll have the right to deduct from the reimbursement the pressing or packaging costs of the product(s) concerned.

   Stick the previously downloaded and printed shipping label on the package.

4. Refund

   

   Upon receipt of your package, you will receive a refund to the original payment method within fifteen days.

   Only available for Metropolitan France, Belgium, Germany, the Netherlands
   and Luxembourg.

No standard exchange possible, for a new size or a new model you juste have to reoder on our eshop :).

Shipping and return fees on our beautiful and low-priced items are at your expense.