Free shipping on all orders above €150 from Metropolitan France, Belgium,
Germany, the United Kingdom, the Netherlands and Luxembourg.

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Order without any fears. Your shippings and your returns are offered (from 150€ of purchase) from Metropolitan France, Belgium, Germany, the United Kingdom, the Netherlands and Luxembourg. ♥

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Delivery & Returns

Orta offers free shipping to Metropolitan France, Belgium,
Germany, the United Kingdom, the Netherlands and Luxembourg for orders of 150€ and up. Click on your continent to check your options :)
During collection launches, the delivery time for your packages might be longer than usual

Europeà domicilepoint relais
Belgium 4,5€ 4€
France 6€ 6€
Germany 7€  
Netherlands, Luxembourg 7€ 6€
United Kingdom 10€ 10€
Spain, Portugal, Italy, Austria, Ireland 10€ 10€
Andorra, Jersey 10€  
Switzerland, Denmark, Sweden, Slovenia, Slovakia, Latvia, Lithuania, Estonia, Hungary, Poland, Czech republic 11€ 11€
Lichtenstein, Vatican City, Isle of Man, Guadeloupe, French Guiana, Martinique, Saint Martin, Saint Barthelemy, San Marino, Saint-Pierre-et-Miquelon 14€  
Bulgaria, Croatia, Cyprus, Finland, Greece, Iceland, Malta, Norway, Romania, Balearic Islands 15€ 14€
Balearic Islands 15€  
Turkey, Serbia, Wallis et Futuna 17€  
Russia 20€  
Americaà domicile
United States 12€
Canada 19€
Mexico 23€
Argentina, Brazil, Chile, Panama, Costa Rica 25€
Porto Rico, Netherlands Antilles 26€
Asiaà domicile
China, South Korea, Singapore, Japan, Thailand, Israel, Taiwan, Vietnam, Hong Kong 20€
Malaysia 24€
Lebanon, United Arab Emirates, Kuwait, Macao 25€
Africaà domicile
Mayotte, Reunion 14€
Canary Islands, Ceuta, Melilla 15€
Algeria, Morocco, Tunisia, Madeira Island 17€
South Africa 24€
Seychelles, Mauritius 26€
Oceaniaà domicile
New Caledonia, French Polynesia 17€
Australia 20€
New Zealand 25€

Return & Refund

  1. Return time

    Good news!

    We offer free returns.
    In order to be eligible
    for a refund,
    you have to return the item within 14 days of receiving
    your order.

    Returns are available for Metropolitan France, Belgium, Germany, the United Kingdom, the Netherlands,
    and Luxembourg.

  2. Request a return

    Go to “My account” at the top right corner of your screen.

    Click on “My returns”.

    Select the items you want to return.

    You just have to download the label to stick on your package.

  3. Prepare your parkage

    The items must be in the same condition (new, unworn, and unwashed) and arrive in the same packaging that you received them in.

    In the opposite case, we’ll have the right to deduct from the reimbursement the pressing or packaging costs of the product(s) concerned.

    Stick the previously downloaded and printed shipping label on the package.

  4. Refund

    Upon receipt of your package, you will receive a refund to the original payment method within fifteen days.

    Only available for Metropolitan France, Belgium, Germany,
    the United Kingdom, the Netherlands
    and Luxembourg.

    If you do not live in one of these countries, you may return the item at your own expense at: ETS SCHOUTTETEN,
    Zone d’activité,
    12 Avenue de l'énergie,
    59560 Comines, FRANCE.

No standard exchange possible, for a new size or a new model you juste have to reoder on our eshop :).

Our returns and refunds policy does not apply to our lovely end of collection sales.


Order with confidence

All orders placed in the same evening, until 7 am the next day, will automatically be grouped together.

Additional shipping costs will also be refunded. ♡