Order without any fears. Your shippings and your returns are offered (from 150€ of purchase) from Metropolitan France, Belgium, Germany, the United Kingdom, the Netherlands and Luxembourg. ♥
Orta offers free shipping to Metropolitan France, Belgium,
Germany, the United Kingdom, the Netherlands and Luxembourg for orders of 150€ and up. Click on your continent to check your options :)
During collection launches, the delivery time for your packages might be longer than usual
|Europe||à domicile||point relais|
|Spain, Portugal, Italy, Austria, Ireland||10€||10€|
|Switzerland, Denmark, Sweden, Slovenia, Slovakia, Latvia, Lithuania, Estonia, Hungary, Poland, Czech republic||11€||11€|
|Lichtenstein, Vatican City, Isle of Man, Guadeloupe, French Guiana, Martinique, Saint Martin, Saint Barthelemy, San Marino, Saint-Pierre-et-Miquelon||14€|
|Bulgaria, Croatia, Cyprus, Finland, Greece, Iceland, Malta, Norway, Romania, Balearic Islands||15€||14€|
|Turkey, Serbia, Wallis et Futuna||17€|
|Argentina, Brazil, Chile, Panama, Costa Rica||25€|
|Porto Rico, Netherlands Antilles||26€|
|China, South Korea, Singapore, Japan, Thailand, Israel, Taiwan, Vietnam, Hong Kong||20€|
|Lebanon, United Arab Emirates, Kuwait, Macao||25€|
|Canary Islands, Ceuta, Melilla||15€|
|Algeria, Morocco, Tunisia, Madeira Island||17€|
|New Caledonia, French Polynesia||17€|
We offer free returns.
In order to be eligible
for a refund,
you have to return the item within 14 days of receiving
Returns are available for Metropolitan France, Belgium, Germany, the United Kingdom, the Netherlands,
Request a return
Go to “My account” at the top right corner of your screen.
Click on “My returns”.
Select the items you want to return.
You just have to download the label to stick on your package.
Prepare your parkage
The items must be in the same condition (new, unworn, and unwashed) and arrive in the same packaging that you received them in.
In the opposite case, we’ll have the right to deduct from the reimbursement the pressing or packaging costs of the product(s) concerned.
Stick the previously downloaded and printed shipping label on the package.
Upon receipt of your package, you will receive a refund to the original payment method within fifteen days.
Only available for Metropolitan France, Belgium, Germany,
the United Kingdom, the Netherlands
If you do not live in one of these countries, you may return the item at your own expense at: ETS SCHOUTTETEN,
12 Avenue de l'énergie,
59560 Comines, FRANCE.
No standard exchange possible, for a new size or a new model you juste have to reoder on our eshop :).
Our returns and refunds policy does not apply to our lovely end of collection sales.