Delivery & Returns
1. Return period
You have 14 days from the receipt of your order to return any items that do not suit you.
Please note that return shipping costs are at your expense.
2. Conditions for returns
Items must be returned in their original condition, with original tags attached, unworn, unwashed, and unused.
If these conditions are not met, we will unfortunately have to decline your return request and will not be able to issue a refund.
Please go to your local post office to pay for the return shipping and send your parcel to:
- ETS SCHOUTTETEN
- Zone d’activité de l’énergie
- 12 avenue de l’énergie
- 59560 Comines
- France
3. Refund
Your refund will be processed within 10 to 15 days after we receive your return parcel at our logistics warehouse.
Each order is refunded to the original payment method used at the time of purchase.
4. No standard exchanges
We do not offer standard exchanges. If you would like a different size or model, simply place a new order on our e-shop.