Free shipping on all orders above €150 from Metropolitan France, Belgium,
Germany, the United Kingdom, the Netherlands and Luxembourg.

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Order without any fears. Your shippings and your returns are offered (from 150€ of purchase) from Metropolitan France, Belgium, Germany, the United Kingdom, the Netherlands and Luxembourg. ♥

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Delivery & Returns

Orta offers free shipping to Metropolitan France, Belgium,
Germany, the United Kingdom, the Netherlands and Luxembourg for orders of 150€ and up. Click on your continent to check your options :)

Europeà domicilepoint relais
Belgium 4,5€ 4€
France 6€ 6€
Germany 7€  
Netherlands, Luxembourg 7€ 6€
United Kingdom 10€ 10€
Spain, Portugal, Italy, Austria, Ireland 10€ 10€
Andorra, Jersey 10€  
Swiss, Denmark, Sweden, Slovenia, Slovakia, Latvia, Lithuania, Estonia, Hungary, Poland, Czech republic 11€ 11€
Lichtenstein, Cité du Vatican, Ile de Man, Guadeloupe, Guyane Française, Martinique, Saint Barthélémy, Saint-Marin, Saint-Pierre et Miquelon 14€  
Bulgarie, Croatie, Chypre, Finlande, Grèce, Islande, Malte, Norvège, Roumanie, Iles Baléares 15€ 14€
Iles Baléares 15€  
Turquie, Serbie 17€  
Russie 20€  
Amériqueà domicile
Etats-Unis 12€
Canada 19€
Mexique 23€
Argentine, Brésil, Chili, Panama, Costa Rica 25€
Porto Rico, Antilles Néerlandaises 26€
Asieà domicile
Chine, Corée du Sud, Singapour, Japon, Thaïlande, Israël, Taïwan, Vietnam, Hong Kong 20€
Malaisie 24€
Liban, Emirats Arabes Unis, Koweït, Macao 25€
Afriqueà domicile
Mayotte, Ile de la Réunion 14€
Iles Canaries, Ceuta, Melilla 15€
Algérie, Maroc, Tunisie, Ile de Madère 17€
Afrique du Sud 24€
Seychelles, Ile Maurice 26€
Océanieà domicile
Nouvelle Calédonie, Polynésie Française, Wallis et Futana 17€
Australie 20€
Nouvelle Zélande 25€

Exchange and Returns

If you are disappointed, you have a period of fourteen days (after receipt of your order) to return your purchases, free of charge*, against refund.

  1. 1.Request a return/exchange

    To make a return, you must first contact us by email at the following address help@lescomptoirsdorta.com and follow the procedure indicated on the return coupon you received with the order.

  2. 2. Prepare your package

    Items must be returned in good condition and in their original packaging, unused, unworn and unwashed. Remember to enclose the return coupon you received with the order.

    Stick the shipping receipt you previously received by email on your package.

  3. 3. Reimbursement

    Upon receipt of your package, you will be refunded within fifteen days on the bank account you provided on the return coupon.

For exchanges, upon receipt of your package, you will receive your coupon to make any new order. The voucher is valid for 4 months.

* From metropolitan France and Belgium only. Returns shipping fees from other countries are at your expense