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Order without any fears. Your shippings and your returns are offered (from 150€ of purchase) from Metropolitan France, Belgium, Germany, the United Kingdom, the Netherlands and Luxembourg. ♥
Delivery & Returns
Orta offers free shipping to Metropolitan France, Belgium,
Germany, the United Kingdom, the Netherlands and Luxembourg for orders of 150€ and up. Click on your continent to check your options :)
| Europe | à domicile | point relais |
|---|---|---|
| Belgium | 4,5€ | 4€ |
| France | 6€ | 6€ |
| Germany | 7€ | |
| Netherlands, Luxembourg | 7€ | 6€ |
| United Kingdom | 10€ | 10€ |
| Spain, Portugal, Italy, Austria, Ireland | 10€ | 10€ |
| Andorra, Jersey | 10€ | |
| Swiss, Denmark, Sweden, Slovenia, Slovakia, Latvia, Lithuania, Estonia, Hungary, Poland, Czech republic | 11€ | 11€ |
| Lichtenstein, Cité du Vatican, Ile de Man, Guadeloupe, Guyane Française, Martinique, Saint Barthélémy, Saint-Marin, Saint-Pierre et Miquelon | 14€ | |
| Bulgarie, Croatie, Chypre, Finlande, Grèce, Islande, Malte, Norvège, Roumanie, Iles Baléares | 15€ | 14€ |
| Iles Baléares | 15€ | |
| Turquie, Serbie | 17€ | |
| Russie | 20€ | |
| Amérique | à domicile | |
| Etats-Unis | 12€ | |
| Canada | 19€ | |
| Mexique | 23€ | |
| Argentine, Brésil, Chili, Panama, Costa Rica | 25€ | |
| Porto Rico, Antilles Néerlandaises | 26€ | |
| Asie | à domicile | |
| Chine, Corée du Sud, Singapour, Japon, Thaïlande, Israël, Taïwan, Vietnam, Hong Kong | 20€ | |
| Malaisie | 24€ | |
| Liban, Emirats Arabes Unis, Koweït, Macao | 25€ | |
| Afrique | à domicile | |
| Mayotte, Ile de la Réunion | 14€ | |
| Iles Canaries, Ceuta, Melilla | 15€ | |
| Algérie, Maroc, Tunisie, Ile de Madère | 17€ | |
| Afrique du Sud | 24€ | |
| Seychelles, Ile Maurice | 26€ | |
| Océanie | à domicile | |
| Nouvelle Calédonie, Polynésie Française, Wallis et Futana | 17€ | |
| Australie | 20€ | |
| Nouvelle Zélande | 25€ | |
Exchange and Returns
If you are disappointed, you have a period of fourteen days (after receipt of your order) to return your purchases, free of charge*, against refund.
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1.Request a return/exchange
To make a return, you must first contact us by email at the following address help@lescomptoirsdorta.com and follow the procedure indicated on the return coupon you received with the order.
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2. Prepare your package
Items must be returned in good condition and in their original packaging, unused, unworn and unwashed. Remember to enclose the return coupon you received with the order.
Stick the shipping receipt you previously received by email on your package.
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3. Reimbursement
Upon receipt of your package, you will be refunded within fifteen days on the bank account you provided on the return coupon.
For exchanges, upon receipt of your package, you will receive your coupon to make any new order. The voucher is valid for 4 months.
* From metropolitan France and Belgium only. Returns shipping fees from other countries are at your expense