Free delivery from 200€ of purchase Payment in 2x or 3x from 100€ onwards Free returns


Free delivery from 200€ of purchase Payment in 2x or 3x from 100€ onwards Free returns

Delivery & Returns

Orta offers free shipping to Metropolitan France, Belgium,
Germany, the Netherlands and Luxembourg for orders of 200€ and up. Click on your continent to check your options :)
During collection launches, the delivery time for your packages might be longer than usual

Europeà domicilepoint relais
Belgium 4,5€ 4€
France 6€ 6€
Germany 7€  
Netherlands, Luxembourg 7€
Spain, Portugal, Italy, Austria, Ireland 10€ 10€
Andorra, Jersey, United Kingdom 10€  
Switzerland, Denmark, Sweden, Slovenia, Slovakia, Latvia, Lithuania, Estonia, Hungary, Poland, Czech republic 11€ 11€
Lichtenstein, Vatican City, Isle of Man, San Marino 14€  
Bulgaria, Croatia, Cyprus, Finland, Greece, Iceland, Malta, Norway, Romania, Balearic Islands 15€ 14€
Turkey, Serbia 17€  
Americaà domicile
United States 12€
Canada 19€
Mexico 23€
Argentina, Brazil, Chile, Panama, Costa Rica 25€
Porto Rico, Netherlands Antilles 26€
Asiaà domicile
China, South Korea, Singapore, Japan, Thailand, Israel, Taiwan, Vietnam, Hong Kong 20€
Malaysia 24€
Lebanon, United Arab Emirates, Kuwait, Macao 25€
Africaà domicile
Canary Islands, Ceuta, Melilla 15€
Algeria, Morocco, Tunisia, Madeira Island 17€
South Africa 24€
Seychelles, Mauritius 26€
Oceaniaà domicile
Australia 20€
New Zealand 25€
DOM-TOMà domicile
New Caledonia, French Polynesia 17€
Guadeloupe, French Guiana, Martinique, Saint Martin, Saint Barthelemy, San Marino, Saint-Pierre-et-Miquelon, Mayotte, Reunion 14€
Wallis-et-Futuna 17€

Return & Refund

  1. Return time

    Good news!

    We offer free returns. In order to be eligible
    for a refund, you have to return the item within
    14 days of receiving your order.

    Returns are available for Metropolitan France, Belgium, Germany, the Netherlands, and Luxembourg.

  2. Request a return

    Go to “My account” at the top right corner of your screen.

    Click on “My returns”.

    Select the items you want to return.

    You just have to download the label to stick on your package.

  3. Prepare your parkage

    The items must be in the same condition (new, unworn, and unwashed) and arrive in the same packaging that you received them in.

    In the opposite case, we’ll have the right to deduct from the reimbursement the pressing or packaging costs of the product(s) concerned.

    Stick the previously downloaded and printed shipping label on the package.

  4. Refund

    Upon receipt of your package, you will receive a refund to the original payment method within fifteen days.

    Only available for Metropolitan France, Belgium, Germany, the Netherlands
    and Luxembourg.

No standard exchange possible, for a new size or a new model you juste have to reoder on our eshop :).

Shipping and return fees on our beautiful and low-priced items are at your expense.